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Terms and Conditions

Terms and Conditions

 

Old Pond Publishing is owned by Fox Chapel Publishers International Ltd.

You, the Customer, are dealing with:

Old Pond Publishing
c/o Fox Chapel Publishers International Ltd.
7 Danefield Road, Selsey, Chichester, West Sussex, PO20 9DA, United Kingdom

Email: contact@oldpond.com

Tel: 07708 508505

Fox Chapel Publishers International Ltd. ('FCPI') is a private limited company registered in England and Wales under company number 10178960.

The terms and conditions listed below apply to all transactions on www.oldpond.comor by any other form of communication. Use of the Website and the placing of any orders indicates your acceptance of these terms and conditions.

We amend these terms from time to time. Every time you wish to order products, please check these terms to ensure you understand the terms which apply at that time. These terms were most recently updated on 10 January 2019.

 

Description and Accuracy of Information

We endeavour to ensure that all product specifications images and details given on our Website are as accurate as possible. However, we cannot guarantee the accuracy of the information and Fox Chapel Publishers International Ltd / Old Pond disclaims any liabilities direct or indirect associated with the contents of this Website. All products shown on our Website are subject to availability.

 

Ordering

Our acceptance of your order takes place when we despatch the goods, at which point the purchasing contract will be made and you will be charged for the order you have placed. The order will be processed once authorisation has been properly received.

If you are a trade customer, you confirm that you have authority to bind any business on whose behalf you use our Website to purchase products.

We will not process your order until we have your instructions. If for any reason we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing.

 

Orders from outside the European Union

Orders for delivery outside the European Union may be subject to import duties and local taxes which are levied once the package reaches the destination country. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Old Pond / FCPI, you are considered the importer of record and must comply with all laws and regulations of the country in which the goods are being received. Old Pond / FCPI cannot be held responsible for the illegal import of goods or for spoiled goods that get caught in the customs clearance process.

 

Force Majeure

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an event of Force Majeure. A Force Majeure event means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

 

Your Rights

As a consumer, you have legal rights in relation to products that are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Nothing in these terms will affect these legal rights.

 

Pricing
All prices shown on our Website are inclusive of VAT where applicable. As a general rule books are not subject to VAT, whereas DVDs are. The amount of VAT involved will be made clear in the checkout process. We reserve the right to make adjustments to prices at any time. 

 

Other important terms

We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these terms.

You may only transfer your rights or your obligations under these terms to another person if we agree in writing. 

This contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.

 

Please note that these Terms and Conditions can be changed at any time and without prior notice.

 

© 2018 Fox Chapel Publishers International Ltd. trading as Old Pond Publishing. All Rights Reserved.